WHAT WE'RE THINKING
The pandemic has shown us in myriad ways, that technology is no longer about doing things differently or digitalising existing processes, but about doing different things. Those that do not internalise what this means for their industry and organisation will likely stagnate or worse in the coming year.
Beyond the immediate challenges of the pandemic, CEOs have the opportunity to re-imagine and ‘future-proof’ their business and organisational models. Indeed, 90 percent of executives agree that the crisis will fundamentally change the way they do business over the next five years. The main driver of this ? 85 percent foresee major changes to their customers’ needs and wants.
The scale of economic uncertainty at present is perhaps greater than at any time in our economic history. In response this report presents a comprehensive set of epidemiological and economic scenarios, in order to help readers understand the economic consequences of the Covid-19 threat to lives and livelihoods.
This updated view of the 'new normal' post pandemic business, social and economic environment now covers 40 sectors and includes views on work, religion and community.
We are not going back to the 'normal' we had before the pandemic struck and we were all forced into lock-down.
We are not going back to the 'normal' we had before, however much certain industries or businesses may want to.
In this report we've looked at the likely emerging economy and post-pandemic changes in 20 sectors from airlines to law, to technology and education etc.
We are living through an ongoing evolution in how financial organisations operate and a fundamental transformation in how they work. Digital transformation and automation are shifting the skills and experiences that their operations are both looking for in new hires and wish to cultivate among existing professionals.
THE FUTURE OF BANKING
FUTURE OF INSURANCE ROLES
Despite being the arguably first industry based around big data, insurance and its various components – including underwriting - are little
changed from 20 or 30 years ago. This reticence
to change is no longer tenable
HOW IT'S BEING USED AND WHAT'S NEXT
HOW ITS BEING USED AND WHAT'S NEXT
3D Printing (fabrication) is changing the nature of product design, how and where it's produced and our ideas about personalisation and availability. This paper highlights how a number of sectors are engaging with it and how it will likely change.
HOW ITS BEING USED AND WHAT'S NEXT
The emergence of Blockchain as a viable means of storing and distributing data is transforming processes from banking to gambling. This paper highlights how a number of sectors are engaging with it and how it will likely change.
The marketing ecosystem is being redefined and reconfigured by transformational digital developments. With it, the skillset needed to be an effective marketer is also changing. Tools and strategies that were cutting edge even five years ago are in flux as the complex mesh of human experience, data, content and new technologies coalesce in ever shorter periods.
What will the future of work look like, and what are the trends that are emerging. Prepared by Lynda Gratton, professor of management practice at London Business School, The Hot Spots Movement and David A. Smith, futurologist and chief executive of strategic futures and research organisation, Global Futures and Foresight.
Players across the range of insurance industry segments are being confronted with deep-seated change in consumer behaviour, employee expectations, rapidly evolving technology and a quickening of the business environment. This paper explores the consequences and potential responses.
There are a multitude of potential futures for Life and Health insurers in an increasingly volatile world. The rapid and unprecedented pace of change will drive out old business models and allow new ones to flourish. But what are the drivers and trends shaping and forming the industry and which opportunities should be pursued?
DRIVERS FOR SUCCESS
The range of technology and the spread of its impact is changing the way we think, innovate and reimagine nearly every industry. Many legacy IT systems are now too slow and rigid for the demands of digital business. The value of technology now lies in its ability to connect people, objects and data, and by so doing create new ways of working, new service propositions and business models.
Choosing which typology of CIO – as entrepreneur, as leader or as manager* will be critical in determining how an organisation reacts to the shifting technological ecosystem, but will also be influenced by the type of organisation and even its life stage.
The way companies buy, build and use technology is changing rapidly, which means the teams that build it and run it will need to change too. As recently as the dotcom crash or global financial crisis, efficiency and cost cutting were critical success factors; now the CIO is being asked to demonstrate how ICT is contributing actively to both the top and bottom line.
Change drives transformation for new markets, products, services and economies to emerge. Change is uncomfortable, but good for innovation and accelerated growth. It’s also dangerous for leading players in their fields, as upstart, new entrants, take market share.
OTHER REPORTS FROM GLOBAL FUTURES AND FORESIGHT:
2017 - 'What's Hot in Technology 2017'.
2016 - 'The Future of Travel and Tourism'. With the Institute of Travel and Tourism.
2016 - 'What's Hot in Technology 2016' - Sponsored by Advanced365.
2015 - 'Challenge to Change - People and Insurance', Sponsored by Equinix and Acord.
2015 - 'Future of Data Security in Financial Services' Sponsored by Advanced 365.
2015 - 'The Future of Events', Sponsored by Nteractive Consulting.
2015 - 'What's Hot in Technology 2015' - Sponsored by Advanced365.
2015 - 'Future of Life and Pensions' - Sponsored by Aquila Heywood.
2015 - 'Advanced Health and Care' - Technology driven health & care .
2014 - 'What's Hot in Technology - 2014'. Sponsored by Advanced365.
2014 - 'The Future of Real Estate'. A White Paper prepared for CBRE.
2014 - 'Islamic Banking in the Middle East', a White Paper for Experian.
2014 - 'Challenge to Change' The Future of Insurance - a three White Paper series looking at global issues, technology and industry drivers of change and consequences. An Acord paper, sponsored by Equinix.
2013 - 'Future Of' series including, the future of: Work, Workers Health and Wellness, Jobs, Technology, Social Media, Apps and the Web, Networks, Business Models, Communities, Homes, Families, Education, Tourism, Travel. White Papers for the Institute of Directors (IoD).
'Beyond Efficiency' - EU Public Administration Transformation. Steria.
'Customer Strategy' - The Future of Automotive, Services, Financial Services, Utilities, Government, Transport, Retail, Tourism, Telecoms.
'The Future of Travel and Tourism in the Middle East', Dubai launch..
'China Report': Views of business' in 62 countries on business in China.